Our Terms and Conditions

These terms govern your use of spinadocasino.uk, operated by Spinado Gaming N.V. under Curaçao licence OGL/2024/165/0921. Please read them before you register or play.

Accepting Our Terms

By opening an account, depositing funds or placing any wager on our platform, you confirm that you have read, understood and accepted these terms in full. The agreement takes effect the moment your registration is completed and remains in force for as long as your account stays open.

If you do not agree with any part of these terms, you must not register or play. We may reject any registration at our discretion, and continuing to use the platform after we publish an update means you accept the revised version.

• 1. These terms, together with our privacy policy and bonus rules, form the whole agreement between you and us.
• 2. Where a promotional offer has its own terms, those terms apply in addition to, and where conflicting in place of, these general terms.
• 3. The English version prevails over any translation.

Who May Register

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if higher. We operate from Curaçao and do not accept players from restricted territories, including the USA, France, the Netherlands, Belgium, Italy, Denmark, Sweden, Hungary, Iran, North Korea and Syria.

One account per person, per household, per IP address and per payment method. Duplicate accounts are closed and any balances may be forfeited. Before your first withdrawal we verify your identity with a government-issued ID, proof of address and confirmation of your payment method.

• 1. You must register with accurate personal details and keep them up to date.
• 2. You must not hold an account with us that has been self-excluded or closed for cause.
• 3. We may request documents at any time and suspend play until verification is complete.

Deposits and Withdrawals

You can deposit with Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton, Bitcoin and Tether. Withdrawals are processed to Visa Debit, Mastercard Debit, Skrill, Neteller, Trustly, bank transfer, Bitcoin and Tether.

E-wallet and crypto withdrawals are normally completed within 0 to 24 hours; bank transfers may take up to five business days. We do not charge fees, though your bank or payment provider might. Verification must be completed before your first withdrawal, and funds must be withdrawn through a method you used to deposit wherever possible.

• 1. Minimum deposit and minimum withdrawal: £20 or equivalent.
• 2. Maximum withdrawal: £5,000 per day and £20,000 per month unless a higher limit is agreed.
• 3. An account with no login or transaction activity for 12 months or more is treated as dormant; we may apply an administration fee after prior written notice.

Bonus and Promotion Rules

Bonuses, free spins, cashback and tournament prizes are subject to the specific terms published with each offer, including wagering requirements, maximum bets while a bonus is active and expiry periods. If an offer does not state its own terms, the general rules in this section apply.

Only one bonus may be active at a time unless stated otherwise. Wagering requirements must be met before bonus funds and any winnings from them become withdrawable. Free spin winnings usually expire faster than cash bonuses, so check the validity window of each promotion.

• 1. Wagering contributions differ by game type; some games may be excluded from bonus play entirely.
• 2. Placing single bets above the stated maximum while wagering a bonus voids bonus winnings.
• 3. Bonus abuse, including low-risk wagering patterns designed to farm promotions, forfeits bonuses and may close the account.
• 4. Expired bonuses and unmet wagering balances are removed automatically.

Prohibited Conduct on Spinado

We run fraud detection across deposits, play patterns and payment behaviour. Any attempt to gain an unfair advantage, exploit a technical fault or misrepresent your identity gives us the right to withhold winnings, reverse transactions and permanently close the account.

Using a VPN, proxy or similar tool to access the platform from a restricted country is a material breach of these terms, even if the connection succeeds. Winnings obtained while breaching geo-restrictions are void.

• 1. Chargebacks and payment reversals on gambling deposits are prohibited.
• 2. Creating multiple accounts to claim repeat bonuses is prohibited.
• 3. Collusion, chip dumping and coordinated play against other users are prohibited.
• 4. Bots, scripts, automated tools or reverse-engineered clients are prohibited.
• 5. Exploiting software errors or display bugs must be reported to us immediately.

Responsible Play and Self Exclusion

You can set daily, weekly and monthly deposit and loss limits, activate session reminders, or take a cooling-off break at any time from your account settings or by contacting our 24/7 support team. Limits take effect immediately when tightened and after a security delay when increased.

Where we notice signs of gambling-related harm, such as sustained losses or erratic play, we may contact you, apply protective limits or refer you to support organisations including GamCare, BeGambleAware and GAMSTOP. Self-exclusion removes your access for the period you choose, and during that time we will not send you marketing material.

• 1. Self-exclusion periods of 6 months, 1 year or permanent can be requested at any time.
• 2. During self-exclusion, attempts to open a new account will be blocked.
• 3. Funds in a closed self-excluded account are returned to your verified payment method.

Closing Accounts and Raising Disputes

You may close your account at any time by contacting [email protected] or via live chat. Closure takes effect once any pending wagers are settled and the balance is withdrawn. We may also close an account where these terms have been breached or where we are legally required to do so.

If you have a complaint, contact our support team first; most matters are resolved at that stage. Unresolved complaints are escalated to our complaints handler and you will receive a substantive response. These terms are governed by the laws applicable to our Curaçao licence, and the courts of that jurisdiction have exclusive authority over disputes that cannot be settled amicably.

How We Update These Terms

We review these terms regularly and publish any revision on this page with an updated effective date. Where a change materially affects your rights or obligations, we notify registered players by email or an on-site message at least seven days before the change takes effect.

Continuing to deposit or play after the effective date means you accept the revised terms. If you disagree with an update, you may close your account before that date and withdraw your balance without penalty.

Questions about any clause can be sent to [email protected], and our live chat is available around the clock.

Frequently asked questions

At what age can I open a Spinado Casino account?

You must be at least 18 years old, or the higher minimum gambling age of your jurisdiction. We verify your age during KYC before your first withdrawal.

Can I hold more than one account?

No. We allow one account per person, household, IP address and payment method. Duplicate accounts are closed and related balances may be forfeited.

How long do withdrawals take?

E-wallet and crypto withdrawals are processed within 0 to 24 hours, while bank transfers can take up to five business days. Verification must be completed first.

How do I self-exclude from the platform?

Contact our 24/7 live chat or email [email protected] and request a self-exclusion period of 6 months, 1 year or permanent. We will also stop all marketing to you.

Will you tell me when the terms change?

Yes. Material changes are announced by email or on-site message at least seven days before taking effect, and the revised terms are published on this page.